Shipping Policy
At RELIVON, we are committed to providing a smooth and reliable shopping experience. Please review our shipping and return guidelines below.
📦 Shipping Policy
We offer fast and secure shipping to ensure your order arrives safely. Orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Delivery times may vary depending on your location, but most customers receive their orders within 7–15 business days. During peak seasons or promotions, shipping times may be slightly longer. We work with trusted global suppliers and logistics partners to ensure quality and reliability.
Please make sure your shipping address is correct at checkout, as we are not responsible for delays or lost packages caused by incorrect information.
🔄 30-Day Free Return & Refund
Your satisfaction is our top priority. That’s why we offer a 30-day free return policy. If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund.
To be eligible for a return:
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The product must be in its original condition and packaging
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The item must not be damaged or misused
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Proof of purchase is required
We cover the return shipping cost, so you can shop with confidence.
Once your return is received and inspected, we will notify you and process your refund to your original payment method. Please allow 5–10 business days for the refund to appear in your account.